Privacy Policy.

ZBC Hospitality LLC ("ZBC Hospitality," "we," "us," or "our"), located at 19 E Front St Ste 1, Youngstown, OH 44503, United States, operates the website www.zbchospit.shop and provides hotel, resort, and lodging management services. This Privacy Policy explains what personal information we collect when you visit our website, contact us, or do business with us; why we collect it; how we protect it; and the choices you have.

1. Information We Collect

1.1 Information you give us directly

• Contact details — name, email address, telephone number, and company name when you email us, call us, or send an inquiry through this website.
• Business inquiry details — information you volunteer about a property or project, such as property type, location, room count, and operational status.
• Correspondence — the contents of emails, letters, or phone messages you send to us, and our replies.

1.2 Information collected automatically

• Log data — like most websites, our hosting provider may record your IP address, browser type, device type, pages visited, and timestamps for security and diagnostic purposes.
• Cookies — this website is a static informational site and does not itself set tracking cookies or run advertising trackers. If third-party services (such as embedded fonts) set technical cookies, they are used only to deliver content to your browser.

1.3 Information from other sources

If you are introduced to us by a partner, broker, or property owner, we may receive your name and contact details from them for the purpose of the introduction.

2. How We Use Your Information

We use personal information only for legitimate business purposes:

• To respond to inquiries and communicate with you about our services;
• To evaluate and prepare proposals for management, staffing, or advisory engagements;
• To perform contracts and manage client relationships;
• To maintain the security and technical operation of our website;
• To comply with legal obligations, respond to lawful requests, and protect our rights;
• To keep internal business records consistent with standard accounting and legal practice.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we rely on: (a) your consent, for example when you contact us voluntarily; (b) the necessity of processing to take steps at your request before entering a contract, or to perform a contract; (c) our legitimate interests in operating and securing our business, where those interests are not overridden by your rights; and (d) compliance with legal obligations.

4. How We Share Information

We may share personal information only in the following limited circumstances:

• Service providers — vendors that host our website, provide email service, or support our operations, bound by confidentiality and limited to what is needed to perform their function;
• Professional advisers — attorneys, accountants, and insurers where reasonably necessary;
• Legal and safety — where required by law, regulation, subpoena, or to protect the rights, property, or safety of ZBC Hospitality LLC, our clients, or others;
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy's protections.

5. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy — typically the life of the business relationship plus the period required by applicable record-keeping, tax, and legal requirements. Inquiry emails that do not lead to an engagement are retained for a limited period and then deleted in the ordinary course of business.

6. Security

We apply reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold — access controls, password-protected systems, and limited staff access on a need-to-know basis. No method of transmission or storage is perfectly secure; if we ever become aware of a breach affecting your personal information, we will notify you and the relevant authorities as required by law.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal retention requirements;
• Object to or restrict certain processing;
• Receive a copy of your information in a portable format;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at j.wang@zbchospit.shop or write to ZBC Hospitality LLC, 19 E Front St Ste 1, Youngstown, OH 44503. We will respond within the timeframe required by applicable law.

8. State Privacy Rights

Residents of states with comprehensive privacy laws (including California, Virginia, Colorado, Connecticut, and others) may have additional statutory rights. We do not sell or "share" personal information for cross-context behavioral advertising as those terms are defined under state law, and we do not use or disclose sensitive personal information for purposes requiring a right-to-limit under the California Consumer Privacy Act.

9. Children's Privacy

This website and our services are directed to business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. International Visitors

We are based in the United States. If you visit this site from outside the U.S., your information will be processed in the United States, whose data-protection laws may differ from those of your country.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies before providing them information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised "Last updated" date. Material changes will be highlighted for a reasonable period before they take effect where required by law.

13. Contact Us

Questions, requests, or concerns about this Policy or your information:

• Email: j.wang@zbchospit.shop
• Phone: +1 (320) 542-2438
• Mail: ZBC Hospitality LLC, 19 E Front St Ste 1, Youngstown, OH 44503, United States